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Refund Policy

I stand behind my code. If my premium software doesn't work as advertised and our support team cannot resolve it, I'll give your money back.

Last Updated: November 5, 2026

Refund Processing via Paddle

Because Paddle.com acts as our Merchant of Record and secure payment reseller, all approved refunds are formally processed and issued through their system. Once our team approves your refund request, Paddle will return the funds directly to your original payment method (Credit Card, PayPal, or Apple Pay).

1. 14-Day Technical Guarantee

For all digital products (premium plugins and themes) purchased directly through yeasinwp.com, we offer a strict 14-day technical money-back guarantee.

We want you to be completely satisfied with the software architecture and performance. If you experience critical bugs or the software fails to function as explicitly advertised on our product pages on a standard WordPress installation, you are eligible for a full refund within 14 days of your original purchase date.

2. Refund Eligibility Conditions

Due to the digital nature of our products, you must meet the following criteria to qualify for a refund:

  • You have contacted our support team and allowed us a minimum of 48 hours to attempt to resolve the technical issue.
  • The issue is proven to be caused by our plugin's code, not by a third-party plugin conflict, custom server limitation, or modification of the core files by another developer.
  • You have not successfully requested a refund for the same product in the past.

Note: We strictly do not issue refunds for "change of mind" or for missing features that were never advertised on the product page. Please read the documentation and test our free versions on WordPress.org before purchasing a Pro license.

3. How to Request a Refund

To request a refund, please email hello@yeasinwp.com with the following details:

  • Your Paddle Order ID / Transaction ID or Receipt Number.
  • The email address used during checkout.
  • A clear explanation of the technical issue you are facing, including screenshots or error logs if possible.

Upon approval, we will instruct Paddle to process the transaction reversal immediately.

Need a refund?

Please ensure you have read the eligibility conditions before submitting your order number to our team.

hello@yeasinwp.com