Refund Policy

For all digital products (premium plugins and themes) purchased directly through yeasinwp.com, we offer a 14-day money-back guarantee.

We want you to be completely satisfied with the software architecture and performance. If you experience critical bugs or the software fails to function as explicitly advertised on our product pages, you are eligible for a full refund within 14 days of your original purchase date.

To qualify for a refund under our 14-day guarantee, you must meet the following criteria:

• You have contacted our support team and allowed us a reasonable attempt to resolve the technical issue.
• The issue is caused by our code, not by a third-party plugin conflict, severe server limitation, or modification of the core plugin files by another developer.
• You have not successfully requested a refund for the same product in the past.

Note: We do not issue refunds for "change of mind" or for missing features that were never advertised on the product page. Please read the documentation and test our free versions on WordPress.org before purchasing a Pro license.

The 14-day guarantee applies only to pre-packaged digital products (plugins/themes). It does not apply to bespoke development, custom backend architecture, API integrations, or hourly tech consulting.

Because custom engineering requires immediate and unrecoverable time and labor, payments for custom freelance contracts and Statements of Work (SOW) are strictly non-refundable once development has commenced.

To request a refund, please email support@yeasinwp.com with the following details:

• Your Paddle Order ID / Receipt Number.
• The email address used during checkout.
• A clear explanation of the technical issue you are facing.

Upon approval, we will instruct Paddle to process the transaction reversal immediately.